Terms of service
By using Primer, you agree to the following terms. This is a plain-language summary — not legal advice.
What Primer is
Primer is a personal health companion that helps you organize symptoms, medications, and questions and prepare for doctor's appointments. It is not a diagnostic or medical-advice tool, and it is not a substitute for a qualified clinician.
Emergencies
Primer is not an emergency service. If you are experiencing a medical emergency, call your local emergency number immediately.
Subscription
Your selected price and billing cadence are shown before purchase. Subscriptions renew automatically until canceled. You can open Paddle's secure billing portal from your account to update payment details, download invoices, or cancel; access continues according to the cancellation terms shown there.
Acceptable use
Don't use Primer to harm yourself or others, don't attempt to reverse-engineer or abuse the service, and don't share your account with others.
Contact
Questions? Email [email protected].